Subscribe / Unsubscribe Enewsletters | Login | Register

Pencil Banner

MOBILE AND WIRELESS NEWS

BLOGS AND OPINIONS

How contact centers can benefit from SD-WANs

The single location contact/call center of years past would have had little need for Software-Defined WAN (SD-WAN) technology. But today’s call/contact centers for customer service, technical support, outgoing call banks and other use cases are almost always multi-location and usually global, and the right SD-WAN solution can improve reliability and the customer experience while lowering costs.

Read more...

MOBILE AND WIRELESS WHITE PAPERS

Unleash your intuition - Introducing Qlik Sense

Qlik

Unleash your intuition with Qlik Sense, the next generation self-service data visualization application that empowers everyone to easily create a range of flexible, interactive visualizations that drive exploration and discovery through intuition.

Download

Building A Better Connected World

Huawei

Huawei has carried out an assessment of the commitments and progress that various countries and industries have made in bettering their own connection – the Global Connectivity Index (GCI).

Download

Transforming Customer Experience in the New Digital World

Genesys Asia Pacific

Modern contact centers communicate with customers via their preferred channels to provide great customer experience. Learn to modernise call centres into contact centers, support digital channels, & deliver consistent omnichannel customer experience

Download

MULTIMEDIA